Astreea, a division of Arsat Industrie, stands as a professional manufacturer with roots dating back to 1991, primarily servicing renowned global brands in the aviation industry. It has strategically carved its place in both the European and American markets, driven by an unwavering commitment to enhancing the product experience for its customers. In a significant milestone, since 2020, Astreea has been pioneering the design and production of EV charger series, ranking among the pioneering manufacturers in the EU to offer professional EVSE products to both Europe and the United States. The exported Astreea products have set numerous records and industry firsts. An extensive pool of data and continuous customer feedback fuels rapid updates and iterations of Astreea’s products, making them highly adaptable to a wide range of usage environments.

No, Astreea does not operate as a trading company. We proudly identify ourselves as an EVSE manufacturer, complete with our own factory and software facilities. This arrangement empowers us to exercise superior control over our product quality and maintain competitiveness in pricing.

Absolutely. Our factory has garnered national certification as a UE high-tech enterprise, demonstrating an unwavering commitment to excellence. The factory holds key certifications, including ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, EN ISO 3834-2, EN 15085-2 CL1, and SR-EN 1090-2 + A1:2012. Our factory prides itself on stable and robust production capacity, equipped with over 100 CNC machines, capable of churning out over 2,000 EV chargers daily when all production lines are operational. We follow a meticulously orchestrated management process to ensure every step aligns with production standards, ensuring the consistency of our products, from the first to the last one produced each month. Additionally, our stringent testing procedures are in place to guarantee top-quality products. In essence, our priority is to instill confidence in our customers, ensuring they can focus on product sales without the burden of post-purchase concerns.

Certainly, we welcome visits to our factory located in western Romania, Pecica. As a manufacturer, we encourage direct communication with our sales staff to discuss specific requirements and plan your visit.

Presently, Astreea maintains a workforce of approximately 350 employees, delivering a consistent production capacity aligned with customer demands.

1. Our products exemplify top-notch quality, designed for professional businesses and backed by reliable solutions.
2. Our extensive experience facilitates smoother product customization and project execution, reducing unnecessary expenses and time consumption.
3. Our products feature swift updates, whether it’s the APP or OCPP version, providing a competitive edge in your industry.
4. We boast robust production capabilities, ensuring on-time deliveries.
5. Most importantly, we embody a mature brand, infused with knowledge gleaned from global brands, upholding a solid reputation and trust.

All our products come with comprehensive usage instructions, including related instructional videos.

Our chargers are universally compatible with all car models available in the market.

Our products are sold worldwide and have met the requisite certifications acknowledged by local authorities, including but not limited to UL, CE, TUV, CSA, ETL, CCC, and more. They are completely safe for customer use.

All our products are covered by the industry-standard 12-month warranty. This warranty remains valid when the product is correctly installed and used, excluding any damage resulting from improper installation, misuse, or use in extremely hazardous environments. In cases where customers tamper with the product, such as disassembling it for repair or modification, the warranty is void. For products over 12 months old, specific handling is done on a case-by-case basis.

As a manufacturer, we can provide replacements or sell individual parts to customers, offering flexibility to meet their customization needs. Please consult with our sales staff for detailed information.

There is no minimum order quantity (MOQ) requirement for non-customized products. However, if the bulk purchase quantity is not met, these products will be sold at retail prices. Customized products typically have a general MOQ of 100 units, and specific customization requirements may have unique quantity prerequisites. Please reach out to our sales staff for further details.

Our standard payment terms include a 30% deposit and a 70% balance payment before shipment.

Yes, we offer substantial opportunities for individuals interested in joining our reseller network.

Certainly, we can provide samples for your inspection. We have confidence in our product quality, and we believe that providing samples is an excellent way to ensure alignment and minimize misunderstandings.

The timeframe for receiving a quotation depends on factors such as product types, functional requirements, and desired product quantity. Generally, you can expect to receive the initial quotation within one to two business days. These quotations remain valid for 30 days before automatic expiration.

Now can I get a detailed quotation, and what’s the expected timeframe for receiving it after sending an inquiry? The timing of receiving a detailed quotation depends on the specific product types, functional requirements, and the quantity you require. Typically, you can expect to receive the initial quotation within one to two business days. Quotations received are valid for 30 days before they automatically expire.

If you have a particular product type in mind, we can certainly accommodate your needs. However, if you’re uncertain about the most suitable choice, our professional sales staff can provide valuable guidance.

We offer the option to manage delivery and customs procedures through our own logistics channels. This means either our driver or a trusted transport company like FedEx or DHL will handle the delivery to your doorstep.

Yes, we employ professional packaging for our products to ensure safe and secure delivery.

As a high-volume manufacturer, our products are consistently available. To prevent delays, it’s essential to ensure that all submitted information is accurate and complete, especially payment details. Promptly respond to our emails regarding any changes or confirmations, and we will proactively keep you updated on your order’s status.

Before shipping, we meticulously inspect all items for damage or defects. When you receive your shipment, we strongly recommend thoroughly examining all cartons for any signs of mishandling, such as dents, holes, cuts, tears, or crushed corners, before acknowledging the receipt. It’s highly unlikely to receive a damaged item without noticeable signs of external handling issues. However, should you encounter any problems, please promptly reach out to us. To process claims, we’ll need digital photos of any damaged or defective items and their packaging. Please exercise caution while unpacking and transporting the product into your home.

Certainly! Offering extensive customization services is one of our core strengths. We recommend that customers aiming to establish their own local brands consider our flexible and tailored customization services. Typically, these services are available for order quantities exceeding 100 units. Additionally, since we’ve developed our proprietary software, the possibilities for customization are virtually limitless.